Careers at UpMetrics

We're not just building a dynamic impact analytics platform to support mission-driven organizations, we're building a better tomorrow.

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Join Us!

Let's Grow Together

Here at UpMetrics, we believe work is more than just a list of job responsibilities, your daily to-do's, or a desk to sit at. When you work on something that is truly meaningful, with people you enjoy spending time with, that is an amazing feeling and a true recipe for success. 

Our team is a diverse group of dedicated individuals with backgrounds in tech, education, startups, nonprofits, foundations, and impact investing. We're brought together by our belief in the critical importance of our customers' missions and the transformative power that data can have in enabling them to address some of our world’s most important issues.

We're hyper-focused on building an amazing culture where creative and hardworking people (like you) can do their best work. If you're ready to grow your career and help millions of mission-driven organizations accelerate their impact, you've come to the right place.

Current Open Positions

Become a Part of Something Meaningful

We're on the lookout for world-class talent. If you're looking to join a passionate, mission-driven team, check out our open positions and submit an application today.
Customer Success Engineer

Client Success - Full-time, Remote 

The Customer Success Engineer role combines relationship management, project management, client advocacy, and advanced data support to ensure that our clients realize the full value of the UpMetrics platform and services. Success in this position requires a passion for building customer relationships, storytelling through data visualization and solving data challenges through a strong understanding of data flows and analytics best practices. This is a great opportunity for someone who wants to play a critical role in transforming the philanthropic sector’s approach to impact evaluation by acting as a trusted advisor and data partner for a portfolio of our most dynamic and complex clients. 

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We Believe that
Diversity = Strength

UpMetrics is an equal opportunity employer. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition.

On top of this, our internal Diversity, Equity and Inclusion Committee has been designed to allow UpMetrics team members from across the company to inform, inspire and activate in an effort to build a stronger, more vibrant workplace culture.

Learn more about our commitment to diversity, equity and inclusion below.

Our DEI Policies

How We Invest in Our Team

We take the health and happiness of our employees seriously and consistently evaluate new ways to provide an amazing place to work. From retirement planning to a wellness program designed to actively incorporate mental and physical wellness into daily interactions amongst our team mates, we make sure to take care of our own.
Insurance

70% Paid Health Insurance, EAP, Life Insurance, and Short- and Long-term Disability Insurance

Retirement

401K Plan, Medical FSA and Dependent Care FSA Plan, and LSA Plan for Wellness Expenses

 
Equity Incentive Plan

Equity Incentive Plan

PTO

Unlimited Time Off, Paid Holidays, Monthly Wellness Fridays, Workiversary Program

Prof Development

Annual Learning &
​Development Allowance

WFH

Company Laptop and Home Office Equipment Allowance

Retreat

Annual Company Retreat and Quarterly Bonding Events

values

Meaningful,
​Values-Driven Work

Why Our People Love Working Here

One thing I deeply appreciate about UpMetrics -- and why I have been here for more than 4 years -- is how everyone is committed to both our startup and impact goals. I get energized seeing folks take initiative to creatively solve challenges, deepen our product-market fit, and contribute to our business targets. I am also inspired by how we live our values as a company and serve our partners in strengthening their impact across a wide range of impact areas, geographies, and communities. What a journey and what a team!
​I was initially drawn to UpMetrics by the basic concept of the product and its impact potential, but my interest grew the more I spoke with the team and felt the commitment and culture from top to bottom.
I'm excited to be a part of measuring and helping organizations create more impact within the social sector because I believe that it will improve the lives of individuals and communities...Working with a diverse team, in background, experience, and expertise, is important to me and it was very clear that UpMetrics values this as well.

What I love about UpMetrics?

Everyone on the team participates in and is energized by both goals: we are here for the mission and the impact organizations we serve, and we are excited about the opportunity to be part of a startup rocket ship that is taking off.

Greg Woodburn UP logo for FAVICON UP logo for FAVICON UP logo for FAVICON
Greg Woodburn, Director of Sales Engineering

How We Hire

To attract a diverse pool of talent, UpMetrics posts on various relevant job boards and across personal, professional, and alumni networks.
Each candidate’s application undergoes an initial screening to identify if their background and experience matches the job requirements and key characteristics determined for the role.

Our Hiring Process

Transparent and Engaging: The interview stages are clearly communicated and all interviews are conducted via Zoom video conferencing. 

Fair and Consistent: All interviewers complete bias and hiring training annually. We follow a structured question format for each candidate and complete feedback notes reflecting on a candidate's suitability for the role after each interview, which are compared across the hiring team. 

Thoughtful: We pride ourselves on providing timely communication with all applicants and ensure they receive updates on application status and potential next steps, regardless of the outcome. 

Thorough & Inclusive: We invite candidates to provide feedback and demographic information in a confidential survey to improve the overall candidate experience and increase diversity in our talent pool.

Please note that all applicants must be authorized to work in the United States or Canada. UpMetrics is unable to sponsor or take over sponsorship of employment visas at this time.

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Our Interview Process

Screening Interview: After an initial resume screen, selected candidates will be invited to a phone screening to confirm their experience and align on salary and job expectations.

Manager Interview: An in-depth interview with the hiring manager to dive deeper into their professional background and relevant experience.

Work Sample Interview: To further assess their skills and ability to master the responsibilities of the role they're applying for, candidates have the opportunity to present a completed work sample project (or a live coding session for an Engineering role).

Team Interview: Candidates will meet with various UpMetrics teammates to learn more about our people and culture.

Final Interview: Strong candidates meet with our CEO Drew, then connect with the hiring manager once more to ask any final questions that surfaced during the interview process.

References, Background Check & Offer Letter: Finalists are asked to complete a background check and reference checks to confirm experience and working history. Pending successful reference checks and background checks, a formal offer will be made to the candidate.

You're hired! Now what?